Categories  /  Flexible Benefits  /  Benepass

Benepass

Website
Information

About Benepass

Benepass provides a customisable benefits management platform that helps employers offer pre-tax benefits, lifestyle spending accounts, and wellness stipends through a unified digital experience and physical card.

Company Info
Website
Social Media
Year Founded
2019
Headquarters
New York, New York, United States
Company Size
51–200

Perkwise Insight

Overview

Benepass is a comprehensive employee benefits platform that consolidates both pre-tax accounts (HSAs, FSAs, commuter benefits) and lifestyle spending accounts (wellness, professional development, remote work) into a single, intuitive interface. The platform's standout feature is its "card-first" technology, which provides employees with physical and virtual cards that automatically determine eligibility at the point of sale, eliminating the friction that typically causes low benefit utilisation.

Best For

Mid-size and enterprise companies seeking flexible, personalised employee benefits

Pricing

Undisclosed, contact for more information

Customers

Supports 400,000 employees from companies including On, Notion, Monday.com and OpenAI

Pros
Seamless Integrations
Connects with leading payroll and HRIS systems (including Workday, BambooHR, Gusto, and TriNet) for automated enrollment and compliance.
Superior User Experience
Exceptional Flexibility
Cons
Mobile app can be glitchy
More Info

Key Features & Benefits

Card-First Technology

What It Does

Provides employees with both physical and virtual Visa cards pre-loaded with benefit funds, which work with mobile wallets

Why It Matters

By eliminating the need for most reimbursements, the card system removes the biggest barrier to benefit utilisation.

Unified Benefits Dashboard

What It Does

Consolidates all pre-tax and perks programs into a single, intuitive interface for both employees and administrators.

Why It Matters

Employees can see all their benefits at a glance through the mobile app or web interface, while HR teams gain valuable insights through the admin dashboard, reducing benefits management time significantly.

Flexible Spending Categories

What It Does

Allows companies to create customised spending categories tailored to their employee population's unique needs.

Why It Matters

Creates more equitable benefits distribution by accommodating diverse employee preferences – from wellness and food to childcare, student loan repayment, and professional development.

Data-Driven Insights

What It Does

Provides detailed analytics on program utilisation, popular spending categories, and employee engagement.

Why It Matters

Enables HR teams to optimise benefits packages based on actual usage data, ensuring investments in benefits deliver maximum value.

Implementation & Support

Setup Process

Benepass implementation typically involves four key steps:

  • Program design (choosing benefits categories and policies)
  • Platform configuration (coding the policy into the Benepass system)
  • Integration with HR and payroll systems
  • Employee onboarding and education

Technical Requirements

Benepass is a cloud-based SaaS solution that requires:

  • Compatible payroll or HRIS system for integration (though manual options are available)
  • No special hardware required
  • Mobile devices (iOS/Android) for employee app use

Support Options

  • Dedicated customer success managers
  • Email and help desk support
  • Knowledge base resources
  • Onboarding assistance for employees
  • Regular platform updates and enhancements

Customer Reviews

“Since implementing Benepass, we've successfully streamlined multiple benefits into our program options. The implementation process was seamless, with the team providing support every step of the way.”
Shanda B.  ·  Senior Director, Total Rewards & HR Operations  ·  Source: g2.com
5
“My employer provides commuter, lunch, and fitness/wellness benefits through Benepass and I love using it! It’s great that I can add my Benepass card to my Apple Wallet for tap-to-pay. Benepass customer support is great.”
Emily C.  ·  Customer Experience Advocate  ·  Source: capterra.com
4

Alternatives

Other Flexible Benefits Vendors