Categories  /  Mental Health Support  /  Talkspace

Talkspace

Website
Information

About Talkspace

Talkspace provides online mental health services through a subscription model, connecting clients with licensed therapists. The platform offers various communication methods, including messaging, live video, and audio sessions.

Company Info
Social Media
LinkedIn  ·  X/Twitter  ·  Instagram  ·  Facebook
Year Founded
2011
Headquarters
Ney York, New York, United States
Company Size
201–500

Perkwise Insight

Overview

Talkspace is a comprehensive digital mental health platform that connects employees with licensed therapists and psychiatrists through secure messaging, live video, audio, and chat services. For employers, Talkspace offers a turnkey solution that addresses employee mental health needs while providing valuable workforce insights and measuring ROI through detailed analytics.

Best For

Companies with a minimum 25 employees with remote or distributed workforces

Pricing

Starts at $20 pepm

Customers

Undisclosed

Pros
Flexible communication options
Seamless digital experience
Robust employer analytics
Cons
No in-person therapy option
Therapist matching challenges
More Info

Key Features & Benefits

Messaging Therapy

What It Does

Employees can send unlimited text, audio, and video messages to their dedicated therapist.

Why It Matters

This asynchronous option allows employees to process thoughts at their own pace and communicate when it's convenient, removing the scheduling barriers that often prevent people from seeking help.

Psychiatry Services

What It Does

Connects employees with licensed psychiatrists who can diagnose conditions and prescribe medications when appropriate.

Why It Matters

Offers a complete mental health solution under one platform, eliminating the need for separate benefits and reducing barriers to specialised care.

Employer Dashboard & Analytics

What It Does

Provides detailed utilisation metrics, engagement data, and anonymised clinical outcomes while maintaining strict confidentiality.

Why It Matters

Enables HR teams to measure impact, identify workforce trends, and demonstrate ROI – something that's been notoriously difficult with traditional mental health benefits.

Implementation & Support

Setup Process

The implementation process includes customising the employer portal, setting up SSO integration if desired, developing communication plans, and training HR administrators.

Technical Requirements

Integration is straightforward, with options ranging from simple access codes to full SSO integration. The platform is accessible via web browsers and native mobile apps for iOS and Android. For companies with stricter security requirements, Talkspace offers SAML 2.0 integration and meets SOC 2 Type II, HIPAA, and other security standards.

Support Options

Employers receive dedicated account management with quarterly business reviews. Employees have access to 24/7 technical support via in-app messaging, email, and phone.

Customer Reviews

“Good platform, functions well, email reminders for appointments and payments, works with insurance generally correctly. Both providers I've used were great.”
Taylor G  ·   ·  Source: uk.trustpilot.com
5
“Talkspace is quick to navigate and intuitive, it is easy to schedule and message. The video and chat portions seem to work really well, and Talkspace provides notifications when you have new messages or upcoming appointments. Ease of use is nice.”
 ·   ·  Source: g2.com
4

Alternatives

Other Mental Health Support Vendors

Vendor

Description

Best For
Pricing
Customers
Key Features
Website
Profile
Talkspace

Talkspace is an online therapy platform connecting users with licensed therapists through text, audio, and video messaging and live sessions.

Companies with a minimum 25 employees with remote or distributed workforces

Starts at $20 pepm

Undisclosed

  • ·  Messaging Therapy
  • ·  Psychiatry Services
  • ·  Employer Dashboard & Analytics
BetterHelp Business

BetterHelp Business is an online therapy platform that connects users with licensed therapists and counsellors for mental health support through text, voice, and video sessions.

Mid-sized companies and enterprises looking to support employee mental health at scale

Starting at $60-80 per employee per month

served more than 4,000,000 consumers, and covers +280 million lives across 1,000+ partnerships

  • ·  Personalised Therapist Matching
  • ·  Dedicated Account Management
  • ·  Comprehensive Reporting Dashboard
Breathwrk

Breathwrk is a health and wellness app focused on breathing exercises designed to help users reduce stress, improve sleep, increase energy, and enhance overall wellbeing.

Small to medium-sized businesses and remote teams seeking cost-effective mental wellness solutions

Undisclosed, contact for more information

Customers include, Meta, Doordash, TikTok and Maybelline

  • ·  Breathwrk for Teams Dashboard
  • ·  Guided Breathing Exercises
  • ·  Wellness Challenges
Calm

Calm is a meditation and sleep app that provides guided meditations, sleep stories, breathing programs, and relaxing music.

Mid to large enterprises seeking comprehensive mental health support for employees

From $35 per employee per year depending on company size (5-500 employees). Contact for custom pricing for over 500 employees

Over 3,500 companies including: Asics, MyFitnessPal, TCM Bank and Pretty Little Thing

  • ·  Meditation & Mindfulness Library
  • ·  Calm Health Pathways
  • ·  Employer Dashboard & Analytics
Headspace for Work

Headspace is a mindfulness and meditation app providing guided sessions for stress, anxiety, sleep, focus, and overall mental wellbeing.

Mid-to-large organisations focused on employee wellbeing and mental health support

From $3.74 pepm for companies with 10-999 employees. Custom pricing is available above 1,000 employees

Over 4,000 customers, including Sephora, Mattel, Booking.com and Western Union

  • ·  Guided Meditation Library
  • ·  Stress Management Tools
  • ·  Administrative Dashboard
Lumo Health

Lumo Health is a digital health platform focusing on mental wellbeing and preventative healthcare through personalised planning and remote monitoring.

Small to mid-sized businesses looking to improve employee mental wellbeing and reduce healthcare costs

Starts at £4 pepm plus additional costs for therapy

Customers include, Vestd, deVere and Cadro

  • ·  AI-Powered Mental Health Assistant
  • ·  Evidence-Based Therapeutic Tools
  • ·  Anonymous Wellbeing Analytics
Meditopia

Meditopia is a meditation and mindfulness app offering content in multiple languages with a focus on culturally diverse approaches to mental wellbeing.

SME and Mid-sized companies seeking to support employee mental wellbeing through accessible meditation and mindfulness content

Undisclosed, contact us for detailed pricing options

100+ companies including Getir, Nike, Vodafone and Unilever

  • ·  Personalised Meditation Journeys
  • ·  Comprehensive Analytics Dashboard
  • ·  Multilingual Content Library
Nilo Health

Nilo Health is a digital mental health platform for businesses offering personalised mental health services including coaching, therapy, and self-guided tools.

Mid-to-large organisations prioritising employee mental health, particularly those with remote or global teams

Starts at €600/month, depending on services and company size

Over 120 customers including Bosch, Engie, N26 and Trivago

  • ·  1:1 Therapy and Coaching Sessions
  • ·  Group Workshops
  • ·  Analytics Dashboard
Oliva

Oliva is a digital mental healthcare provider connecting employees with therapists and offering comprehensive workplace mental health solutions.

Mid-sized businesses looking for a modern mental health solution with clinical oversight and a personalised approach

Undisclosed, contact for more information

Customers include Leapsome, Aesop, Crowdcube and Learnerbly

  • ·  Therapy and Coaching Sessions
  • ·  Care Coordination
  • ·  Multi-modal Support
  • ·  Reporting Dashboard
Spill

Spill is a digital mental health platform providing text-based therapy and emotional support for employees through Slack integration and other workplace tools.

Small to medium businesses (10-500 employees) with remote or hybrid teams

Starting at £79/month

Over 600 including Hello Fresh, Zoe, Sumup and Cleo

  • ·  Therapy Sessions
  • ·  Workplace Tool Integrations
  • ·  Comprehensive Analytics Dashboard
Unmind

Unmind is a workplace mental health platform providing tools, content, and analytics to help organisations improve employee wellbeing.

Mid to large enterprises seeking a comprehensive, mental wellbeing solution with strong analytics capabilities

Starting at $5-20 pepm

Supports over 2.5 million employees from companies such as Uber Nationwide, Standard Chartered, and British Airways

  • ·  Mental Health Assessments & The Unmind Index
  • ·  Personalised Content & Programmes
  • ·  Manager Training & Resources