About Wellbeing Solutions
Wellbeing Solutions is a leading provider of employee assistance programmes (EAPs). EAPs are a powerful HR resource for employers and help to reduce sickness absence rates by providing confidential counselling and advice to both managers and employees.
Perkwise Insight
Wellbeing Solutions is a UK-based employee assistance program (EAP) and wellbeing provider that offers a comprehensive platform combining mental health support, counselling services, wellbeing resources, and analytical tools to help organisations improve employee wellbeing and productivity.
UK-based SMEs looking for comprehensive employee wellbeing support.
Not listed on their website but they have two pricing packages: Essential and Premier with flexible 12-month contracts.
Over 850 customers including DAZN, Camira and Age UK.
Key Features & Benefits
24/7 Counselling and advice helpline
Provides round-the-clock access to qualified counsellors via phone, with options for follow-up face-to-face or virtual sessions.
This ensures employees can access professional support exactly when they need it most, potentially preventing escalation of issues that could lead to absenteeism or reduced productivity.
Wellbeing Portal
Offers a centralised digital hub with self-assessment tools, wellbeing resources, articles, videos, and guided exercises accessible anytime.
Empowers employees to take charge of their own wellbeing journey with evidence-based resources.
Manager Support Line
Provides specialised guidance for people managers dealing with complex employee wellbeing situations.
Equips frontline managers to handle difficult conversations and support team members effectively. This is particularly valuable in hybrid work environments where spotting wellbeing issues early has become more challenging.
Utilisation Analytics
Provides anonymised data on service usage, common issues, and trends across the organisation.
Enables HR teams to identify hotspots requiring additional support and measure ROI. Unlike many competitors who simply show usage numbers, Wellbeing Solutions contextualises the data with actionable insights.
Implementation & Support
Setup Process
Wellbeing Solutions provides a dedicated implementation manager and handles most of the heavy lifting, including communications templates and launch materials.
Technical Requirements
Minimal technical requirements as the platform is primarily cloud-based. Single sign-on capabilities are available for larger organisations, though some customers mentioned the integration process could be more streamlined.
Support Options
Support is available via email, phone, and dedicated account manager.